Nino Salvaggio

Assistant Cafe Manager

Location

Bloomfield Twp, MI

Type

Full Time

 

Summary: Summary: To effectively direct and supervise all functions and activities of the department, including production of all department products in order to achieve the sales, gross profit, customer service and labor goals established for the department, on a per shift basis. Directs work flow in the department and coordinates activities involved with production, sale, merchandising and distribution of products offered in the department, on a per shift basis. Assists the Department Manager with all aspects of operation. All areas described are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Essential Job Functions, Duties and Responsibilities

  • Follow scheduled hours, store operating hours and labor guidelines as scheduled or assigned by the Department Manager/General Manager/Executive Chef and company guidelines.
  • Adhere to all local, state and federal health and labor laws, OSHA regulations and EEOC requirements ensuring that the work environment is safe and healthful and free from discrimination and harassment.
  • Ensure compliance with all state, county and local weights and measures laws and labeling requirements.
  • Assist with interviewing, hiring, training and evaluating a productive team of associates for the department, following all company policies and state and federal laws, OSHA regulations and EEOC requirements.
  • Must be thoroughly familiar with and able to work with all products carried in the department including being fully knowledgeable in the differences (in price, taste, preparation or use) between the many varieties and types of products/menu items offered.
  • Must be able to prepare and properly execute all aspects of operation in the café. Adheres to all quality standards.
  • Assist with the department merchandising plan and department goals with the Café Manager/Executive Chef.
  • Follow approved procedures for receiving product, dating, price marking and restocking cases to ensure quality protection, public image, accuracy and product rotation.
  • Check and verify cafe department merchandise received to ensure that all items listed on vendor invoices are delivered. Check products for quality standards, count or weight and condition.
  • Assist with ordering and maintaining inventory control to ensure freshness, product quality and turnover for maximum sales and return-on-investment.
  • Comply with Company policies and procedures as outlined in the employee handbook and memos, and state and federal safety and sanitation policies, procedures, guidelines and laws; ensure that all employees on your shift properly comply with company policies and procedures as outlined in the company handbook and memos, and state and federal safety and sanitation policies, procedures, guidelines and laws.                                                              
  • Maintain good communications in the store and throughout the organization. Develop associates within department through training, supervision, delegation and appropriate rewards and discipline.                                                                                                                       
  • Greet customers and provide them with prompt and courteous service and/or assistance, per our company customer service standards. Must be able to work with all products offered in the department.                                                                                                                          
  • Assist department manager with all aspects of operation, including but not limited to: interviewing, time and attendance management, discipline of employees, etc.                                                   
  • The ability to motivate associates to achieve company sales and customer service goals.
  • Lead by example.
  • Other duties as assigned.

Note: This description represents a significant sampling of tasks performed, responsibilities and job knowledge required, however, it is not meant to be an exhaustive list.  

 

Supervisory Responsibilities: Supervises all employees in the Café on a per shift basis. Responsible for the overall supervision of all employees in the Cafe on a per shift basis. Oversees the management of the department in the absence of the Department Manager. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. The Assistant Department Manager works with the Department Manager to successfully manage the department through direction, coordination and evaluation of the department on a per shift basis. Responsibilities include: training employees, planning, assigning and directing work; praising performance, appropriately disciplining associates and handling complaints, concerns and issues as they relate to customers and associates.

 

Qualifications, Knowledge, Skills and Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Experience in merchandising, rotation procedures, product preparation, product knowledge, customer service experience, etc.
  • Ability to communicate both verbally and in written form sufficient to express an idea or thought.
  • Excellent knowledge of the products carried in the department.
  • Excellent organizational skills (detail oriented, goal oriented, follow through).
  • Great attitude (people skills, innovative, proactive).
  • Must be at least 18 years of age and demonstrate a strong knowledge of department operations.

 

Standards held to:

  • Must be able to effectively manage the department on a per shift basis.
  • Must be able to properly use, train others how to use and supervise the safe use of all equipment in the department.
  • Ensure that all you are positively contributing to the gross profit of the department by properly monitoring labor cost, food cost, production, food presentation, quantities, waste, and prompt and courteous customer service.
  • Ensure excellent customer service.
  • Excellent communication.
  • Follow all Company policies and procedures – lead by example.

 

Language Skills: Ability to hear, speak, write and understand the spoken word in order to respond promptly to pages for assistance, to accommodate verbal requests from customers for information or assistance, to answer telephones, and to be able to communicate effectively with department employees, employees of other departments and customers. Ability to read, write, analyze, interpret and understand the English language with sufficient proficiency in order to read and understand instructions for operating electronic equipment and tools, company handbooks, policies and procedures and other written job-related documents including postings on company bulletin boards. Ability to compose and write reports, business correspondence and procedure manuals including effective departmental memos, employee corrective action notices and customer signs or sales suggestions.

                                                                                                                                                                                                                        

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry. Ability to convert measurements as needed to properly prepare recipes.  

                                                                                                                                                                                                          

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

 Certificates, Licenses, Registrations: None required. Food service Management Certification preferred.

 Education and/or Experience: High school diploma or G.E.D. required; and 1 to 3 months related experience and/or demonstrated ability required. Must be able to calculate figures and amounts such as discount, gross margins, markup, percentages, ratios, ad loss, shrinkage and to apply basic concepts of algebra; ability to handle sales transactions, tender correct change, verify vendor invoice charges and counts and complete required accounting reports including inventory and receiving. Culinary degree preferred.

 

Physical Demands and Required Tasks: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Must be able to stand and/or walk for 8 or more hour periods.
  • The ability to operate equipment safely and correctly.
  • Must be able to sit, squat, stoop, reach, kneel, crouch and crawl.
  • Must be able to regularly bend, lift and/or move 25 pounds.
  • Must be able to frequently bend, lift and/or move 50 pounds.
  • Must be able to occasionally bend, lift and/or move 75 pounds (with assistance).
  • Must be able to reach and move items above shoulder height.
  • The ability to use hands to finger, handle and/or feel.
  • The ability to work in and between extreme cold, wet, humid or hot conditions.
  • Operating equipment (baler, power jack , etc.)- Must be 18 or older.
  • Bending, reaching and grasping.
  • Standing for extended periods and walking.
  • May occasionally be exposed to temperature of approximately -20F while handling products in freezers and coolers.
  • Must be able to reach and move items above shoulder height.
  • The ability to use hands to finger, handle and/or feel. Must be able to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

 

Work Environment: While performing the duties of this job, the employee is regularly exposed to extreme cold and wet and/or humid conditions, the employee may also need to work outside in either extreme hot, cold, wet, etc. conditions. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually moderate. Work in a fast paced environment. Ability to multitask, maintain a positive attitude, problem solve.

 

Please note: Nino Salvaggio International Marketplace reserves the right to change, alter or modify this policy at any time and without advance notice to the employee.

 

         

Company Website: www.ninosalvaggio.com

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